UX/UI Design |

Mobile App

Wicked Problem —
Sustainable Food App

Wicked Problem —
Sustainable Food App

Wicked Problem —
Sustainable Food App

Client

Fictional Stakeholder

Team

Lara Plumbohm, Lisa Lauer,

Sylvain Bretagnolle

Year & Duration

12/2023 - 8 days

Role

User Research, Persona & User Journey, Data Analysis, Ideation

Client

Illustrator Klaus Aksberg

Team

Fabiana Zaconeta, Lisa Lauer, Mathilde Leonardo

Year & Duration

12/2023 - 11 days

Role

Research, Persona & User Journey, Data Analysis, Ideation, Branding, Visual Design, Prototyping, Concept Testing

Project Goal

Tackle the wicked problem of sustainable nutrition by creating an app that offers solutions to the complex challenges of accessing local, organic food. The aim was to support local farmers, address issues of accessibility and convenience, and promote environmental sustainability.

Problem

Existing platforms lacked the ability to foster meaningful connections and customization for art enthusiasts. Users often struggled to find unique and personalized art experiences, leading to frustration and impersonal purchases.

Solution

Creating a user-centric e-commerce platform that seamlessly blended personalized interactions, vibrant aesthetics, and artist resonance. The platform offered a simplified order process, customization options, and effective artist communication. It reflected Klaus's retro-futuristic style, connected the community.

Empathize

Decoding User Desires

Decoding User Desires

Decoding User Desires

Understanding our users’ desires, we found they struggled with pricing understanding, sought more information, and aimed to support farmers and the environment. Their primary concern, however, revolved around finding better locations and more convenient opening hours. This became the focal point of our efforts.

"In the last few decades, people have become more aware of the importance of good nutrition. But organic food is not accessible to everyone, and is often only available to people who can afford it. Supermarket chains and big food corporations benefit more from the rise of the organic food market than the local producers. Instead of fixing the problem, they are harming the environment with unsustainable models."

Stakeholder

"How might we help people access local seasonal produce while also fostering fair and honest relationships between producers and customers?"

"How might we help people access local seasonal produce while also fostering fair and honest relationships between producers and customers?"

"How might we help people access local seasonal produce while also fostering fair and honest relationships between producers and customers?"

"How might we make the process to access

seasonal food easier for the costumer?"

"How might we make the process to access

seasonal food easier for the costumer?"

"How might we make the process to access seasonal food easier for the costumer?"

Understanding our users’ desires, we found they struggled with pricing understanding, sought more information, and aimed to support farmers and the environment. Their primary concern, however, revolved around finding better locations and more convenient opening hours. This became the focal point of our efforts.

In the Definition phase, we synthesized insights into a persona, Matthew.

Define

Problem Statement

Problem Statement

Problem Statement

"Eco-conscious nutrition enthusiast needs to find a way to access sustainable food products because it is time consuming."

"Eco-conscious nutrition enthusiast needs to find a way to access sustainable food products because it is time consuming."

"Eco-conscious nutrition enthusiast needs to find a way to access sustainable food products because it is time consuming."

Ideate

Our Solution

Our Solution

Our Solution

We aim to deliver sustainable food packages from local farms through 24-hour pick-up stations, akin to Amazon Lockers, ensuring convenience with QR code scanning. Strategically located in accessible areas, these stations include cooling packs for freshness, allowing flexible pickups and eliminating the need for individual farmer deliveries, making our solution both accessible and sustainable.

Prototype

Low-Fi & Mid-Fi Prototype

Low-Fi & Mid-Fi Prototype

Low-Fi & Mid-Fi Prototype

Prioritizing accessibility in our Low-Fi Sketches and Prototype, we initially emphasized Pick-Up Stations, addressing user confusion in map navigation and information retrieval through ongoing tests, resulting in continuous refinement.

Testing

Mid-Fi Prototype

Mid-Fi Prototype

Mid-Fi Prototype

Moving forward, we initiated the creation of a Mid-Fi version to enhance the design’s visual appeal. Currently, users can only select the Pick-Up Station variant in this version.

Next Steps

Next Steps

What's next?

What's next?

What's next?
  • Refine Mid-Fi version

  • Assess user tests

  • Introduce additional features (e.g., “learning portal”)

  • Craft logo and brand design aligned with sustainability

  • Develop High-Fi prototype

  • Create a top-tier app for ordering local sustainable products

You're looking for more detailed insights about the project?

You're looking for more detailed insights about the project?

© Lisa Lauer 2024

lauer.lisa@yahoo.de

© Lisa Lauer 2024

lauer.lisa@yahoo.de

© Lisa Lauer 2024

lauer.lisa@yahoo.de